SCARS Store Return Policy, Shipping and Processing Info

Return Policy, Shipping and Order Processing

Order Processing

Orders are sent out the following business day (exluding holidays), otherwise we will notify you if there is a delay.

Shipping Options and Delivery Time

US Orders We offer USPS Priority Mail Shipping (2-3 Business Days) for all National Orders. Shipping prices and timeframes are tallied at checkout.

International Orders International Orders can be shipped with FEDEX or USPS Priority International (7-10 Business Days) Shipping prices and timeframes are tallied at checkout.

Return Policy

Damaged Goods

If product is damaged/defective upon arrival, we will replace that damaged/defective item.

Cancellation

If you must cancel your order after it has been shipped we will refund the "product cost before shipping" minus 5% once product is returned unopened. If the cancelled order is returned and has been opened a 15% restocking fee will be removed from the "product cost before shipping" total.

Product Return - Your order has a 30 day return limit from date purchased.

If the order is returned a 15% restocking fee will be removed from the "product cost before shipping" total and you will receive a refund of that amount less shipping.

Contact US

Email us at info@scars.com or call 1-877-468-7540 with any questions.

Business Hours: Monday - Friday 9am-5pm Eastern.

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